Tax Matters in El Paso, TX

5.0
Financial Services Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings calm, clarity, and control to complicated tax situations. Since 1988 we have guided individuals, families, and business owners to understand their position, review all available options, and follow a clear path to resolution. We do more than prepare forms or negotiate balances: we investigate the full story behind each tax issue, correct what needs fixing, and design strategies tailored to a client’s actual circumstances. Our approach combines nearly four decades of hands-on tax experience with direct, personal, nonjudgmental guidance, careful review of prior returns and records, IRS representation when appropriate, and ongoing support after the immediate problem is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters helps individuals, families, and business owners navigate complicated tax situations by identifying options, resolving problems, reviewing prior returns and records, and designing personalized strategies. The firm also handles form preparation and balance negotiations as part of broader resolutions.
How long has Tax Matters been in business?
Since 1988, Tax Matters has offered hands-on tax assistance, bringing nearly four decades of experience to complex cases. This longevity informs both strategy and practical problem-solving.
Who are your typical clients?
We work with individuals, families, and business owners facing complicated tax issues. Our services are tailored to each client's unique circumstances rather than a one-size-fits-all program.
Do you represent clients before the IRS?
Yes, we provide representation before the IRS when appropriate as part of a client's resolution plan. We combine that representation with careful review of prior returns and underlying records to support the case.
What sets Tax Matters apart?
Our distinguishing features include nearly four decades of hands-on tax experience, direct and nonjudgmental personal guidance, and solutions built around each client's real circumstances. We also offer ongoing support after the immediate issue is resolved.

Reviews

Source: reviews left by customers on Google.

Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.

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